Customer Solutions Officer Newydd
Job Status: Full Time, 6 Month Temp with potential to go Permanent Tongwynlais, Cardiff with fully flexible agile working options £23,879 to £25,134
Closing Date:
12th May 2024
If you think customer service is an attitude and not just a department and providing friendly, efficient, and personalised services to customers is second nature to you then this exciting role could be your next career opportunity. You will be joining a customer services team which aims to resolve queries from our customers at the first point of contact be it by telephone, email, Facebook, and Twitter. This is a varied and challenging role, and you must be able to multitask and prioritise work as well as have the confidence to work on your own initiative to problem solve and make decisions. You will also provide administrative support to our Housing and Maintenance teams.
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HR Assistant Newydd
Job Status: Full Time / Permanent Tongwynlais, Cardiff with fully flexible agile working options £24,583 to £25,876
Closing Date:
6th May 2024
We are looking for an experienced HR Assistant to join our team, with a proven track record of providing support on a range of HR activities. As HR Assistant you will co-ordinate and administer key HR processes. You will be dealing with day-to-day staff and manager queries, advising on general HR and Health & Safety matters, supporting recruitment drives and the new starter onboarding process, coordinating the cyclical core training, health surveillance and DBS programmes.
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Do you feel passionately about good quality housing and services for older people? Can you contribute to our organisation and make a real difference? We are always looking for new trustees to join our active, friendly and committed board of trustees and help us achieve our goals. Read about the role here.
We are also looking for a trustee to fulfil the role of Vice Treasurer with finance or accountancy experience. Knowledge of or interest in the social housing sector and/or older people’s housing and support would be a bonus. All roles are voluntary with a commitment of about 1 day a month including quarterly board meetings. Erosh is a small charity with part-time staff so you will have opportunities to get involved in all aspects of our work.
If you would like an informal chat about any of our trustee roles, please contact our CEO, Rebecca Mollart at ceo@erosh.co.uk.
Please click the links to view the different role profiles. Further details can be found in the Trustee Pack. To apply please contact Rena Karadogan at info@erosh.co.uk.
