We are pleased to announce our new Guide to Being a Sensitive Contractor. This Guide, produced with the kind support of Ian Williams Ltd., prepares contractors for working sensitively in older people’s homes in any setting. In addition to some general principles when working in anyone’s home, this guide covers a range of particularly age related issues. Some of this is of course common sense but not always common practice. We have put together some practical tips and good practice guidance in a handy, user-friendly format to help make home improvements a positive experience for older people.