Good Practice Guidance: Hoarding


Hoarding has become an increasing issue for housing providers over recent years including providers of sheltered and retirement housing. Hoarding is often associated with a reduction in quality of life and can present serious health, safety, and fire risks to the person hoarding and to other people.

Although older people are not necessarily more likely to hoard, they might be more likely to want to keep objects from the past with sentimental value and/or have downsized but do not want to discard anything. It is vital that those supporting older hoarders build a constructive relationship based on trust and work together to develop solutions.

Hoarding disorders are challenging for housing providers to address as the person doesn’t usually appreciate the problem and has little awareness of the impact on their lives or on the lives of others. Support workers and scheme managers have a key role in developing a relationship with the person hoarding to help them to recognise that their behaviour is problematic; and in empowering them to improve the quality of their life.

Click here to go to our Hoarding good practice guide.

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Disclaimer: this advice in this good practice guide is for guidance only and is not from a technical expert, specialist professional or lawyer. Erosh cannot be held responsible for the consequences of any action taken based on the information provided. You may therefore wish to check with your own technical expert, specialist professional or legal adviser before taking action.